Privacy Policy
Last updated 2 August 2026
This policy explains what Triven Cinema, operated by Enoylity Media Creations LLC, collects and why.
What we collect
- Account data — your email address, and a display name if you set one.
- Content — prompts, scripts, reference images and the videos you generate.
- Usage data — renders started, credits spent, and technical logs including IP address and browser user-agent, used for security and rate limiting.
- Payment data — handled entirely by Stripe. We never see or store your card number.
How we use it
- To run the Service: authenticate you, render your videos, and bill credits accurately.
- To email you when a render finishes and before a video is auto-deleted.
- To detect abuse and enforce rate limits.
We do not sell your data, and we do not use your content to train AI models.
Who we share it with
- RunPod — receives your prompt and any reference image in order to render.
- Amazon Web Services — stores your videos (S3) and delivers our email (SES).
- Stripe — processes payments.
- An LLM provider — if script splitting is enabled, your script is sent for analysis. When the built-in splitter is used, nothing leaves our servers.
Cookies
We set one essential cookie to keep you signed in; it cannot be disabled without breaking sign-in. Any analytics cookies are only set after you accept them in the consent banner, and declining is remembered.
Retention
- Videos are deleted automatically 30 days after they are generated.
- Account data is kept while your account is open.
- Deleting your account removes your data and files; billing records are kept where the law requires.
Your rights
Depending on where you live, you may have the right to access, correct, export or erase your personal data, and to object to processing. Delete your account from Settings at any time, or email support@triven.ai to make a request.
Security
Traffic is encrypted with TLS. Integration credentials are encrypted at rest with AES-256-GCM. Sign-in codes are stored only as hashes and expire after 10 minutes.
Contact
Privacy questions: support@triven.ai.